Chief Operating Officer (ABA Billing)

About the role

Chief Operating Officer (ABA Billing)

Lakewood, NJ $140,000 – $170,000 + Performance-Based Upside

Overview

A fast-growing healthcare revenue cycle management (RCM) company specializing in ABA billing is seeking a highly driven Director of Operations to help lead the organization through its next stage of growth.

This is a unique opportunity for an ambitious operator who thrives in fast-paced, entrepreneurial environments and wants to play a key role in building and scaling a company. The ideal candidate is proactive, tech-forward, highly accountable, and excited by the challenge of taking ownership of day-to-day operations while partnering closely with the founder.

This role offers significant long-term growth potential, including performance-based incentives tied directly to company success.

Key Responsibilities

• Oversee day-to-day company operations across domestic and international teams

• Manage and support client-facing account management functions

• Serve as an escalation point for high-level client relationships and operational issues

• Build, improve, and document operational systems, processes, and workflows

• Help scale and manage growing overseas teams

• Develop training programs, onboarding processes, and performance standards

• Monitor team productivity, accountability, and operational KPIs

• Partner with leadership on strategic planning and company growth initiatives

• Identify opportunities for automation, AI integration, and operational efficiencies

• Drive execution across multiple departments while maintaining a strong company culture

Qualifications

• 4+ years of operations, leadership, or management experience

• Proven ability to lead teams and drive operational execution

• Strong systems-thinking and process improvement ability

• Comfortable managing both people and projects simultaneously

• Tech-savvy with a strong interest in automation and AI tools

• Exceptional communication and relationship-building skills

• Entrepreneurial mindset with a desire to grow alongside a company

• Able to operate in a fast-paced environment with a high level of ownership and accountability

Ideal Candidate

• Forward-thinking and growth-oriented

• High energy with strong leadership presence

• Comfortable making decisions and taking initiative

• Able to earn trust from both leadership and team members

• Excited by building, scaling, and improving operations rather than maintaining the status quo

• Looking for a long-term opportunity with meaningful impact and upside

• Healthcare/ ABA experience preferred

Email resumes to ahuva@maiplacement.com