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*Job Title:* New Family Coordinator *Location:* Brooklyn, NY *Salary:* $30-$35/hour *Description:* Join a mission-driven ABA therapy provider dedicated to improving the lives of individuals with autism. This full-time role in a Frum, all-female office owns the entire client intake and start-of-care process, turning new family leads into active clients while delivering a smooth, supportive family experience. *Responsibilities:* - Manage all client leads from initial contact through start of care - Coordinate intake documentation and schedule initial assessments with the clinical team - Track and drive insurance authorization submissions, follow-ups, and approvals - Partner with recruitment and HR to staff each new client on time - Monitor the full client pipeline, resolving delays and hitting monthly conversion KPIs - Keep families informed and engaged throughout the onboarding process *Qualifications:* - Experience in healthcare intake, ABA, care coordination, or client-facing operations preferred - Familiarity with insurance authorizations and healthcare processes preferred - Bachelor's or Master's in Social Sciences or a related field is a plus - Strong interpersonal skills; highly organized, detail-oriented, and data-driven, with strong computer skills
Compensation $30 – $35 / hour Apply now Share this job