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CORE COMPETENCIES for the position include: Knowledge and Attributes
In-depth understanding of how mental illness, substance use disorders, or trauma can affect the lives of individuals in the community. Experience working with individuals living with serious mental illness, substance use disorders, or trauma required. Knowledge of local and state health and human service systems and their navigation. Understanding of the demanding processes of stabilization and recovery. Commitment to working with individuals with serious mental illness, substance use disorders, a history of trauma, and/or homelessness. Compassion and respect for vulnerable individuals. Openness to approaching the work through an anti-racist lens, engaging in continuous learning, and putting that learning into practice to support our diverse resident population. The ability to stay calm in a variety of situations, some of which may be stressful. Patience and empathy for individuals on their journey to recovery.
Skills
Communication: Conveys information clearly and concisely, both verbally and in writing; practices active listening; engages residents respectfully. Self-sufficiency and initiative: Assesses, initiates, and completes tasks independently; contributes to the organization's mission and team's goals; researches and pursues professional development opportunities. Interpersonal relations: Demonstrates cultural sensitivity, interacts with colleagues and residents professionally and respectfully. Problem-solving: Analyzes situations objectively, generates or researches solutions independently Quality assurance: Attends to detail, follows standard operating procedures, and consistently produces work of high quality. Teamwork: Works collaboratively with teams and models collaborative teamwork, takes appropriate action on constructive feedback. Organizational skills: Manages time effectively; respects deadlines; prioritizes multiple, emerging, and complex demands; demonstrates flexibility. Crisis management: Identifies situations in the environment that can evolve into a crisis, maintains calm during a crisis, has solid crisis de-escalation skills or is willing to learn specific skills to de-escalate a crisis. Good judgement: Manages risk and ensures safety of residents independently recognizes and acts on situations requiring intervention by a supervisor or higher authority.
