Operations Director

About the role

Position: Operations Director Location: Philadelphia, PA

Overview: An established nonprofit organization serving children and families within the Jewish community and beyond is seeking an experienced Operations Director to oversee the day-to-day management of a growing family services program. This leadership role is responsible for ensuring operational excellence across administrative functions, financial oversight, facilities management, compliance, and program support. The Operations Director serves as a key partner to executive leadership, providing the internal infrastructure and operational discipline necessary to support high-quality service delivery and organizational growth. The successful candidate will bring strong organizational leadership skills, financial acumen, and the ability to manage multiple priorities in a mission-driven environment. This position offers the opportunity to make a meaningful impact by strengthening systems, supporting staff, and helping ensure that children and families receive effective and responsive services.

Requirements

• Bachelor's degree in Business Administration, Nonprofit Management, Public Administration, Human Services, or a related field.
• Minimum of five years of progressive experience in operations, administration, or organizational management.
• Experience managing budgets, operational systems, and organizational processes.
• Demonstrated success supervising staff and coordinating cross-functional initiatives.
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication abilities.
• Key Responsibilities:
• Operational Leadership
• Provide oversight and coordination of daily operations to ensure programs and services are delivered effectively and in alignment with organizational policies, procedures, and values.
• Maintain responsibility for office operations, administrative systems, technology, equipment, and vendor relationships.
• Ensure facilities remain safe, functional, and well-maintained through proactive management of repairs, maintenance, and operational needs.
• Monitor compliance with organizational policies, regulatory requirements, licensing standards, and risk management practices.
• Financial Management & Reporting
• Monitor organizational and program budgets, identifying variances and recommending corrective actions when necessary.
• Partner with accounting and finance teams to ensure timely and accurate financial reporting.
• Prepare operational and financial reports for executive leadership and governing boards.
• Program Operations & Compliance
• Collaborate with leadership to support the development, launch, and implementation of new programs and services.
• Ensure operational systems, staffing resources, and infrastructure are in place to support program success.
• Coordinate program evaluation efforts, outcome measurement, and client satisfaction initiatives.
• Support grant-funded programs by monitoring operational deliverables, reporting requirements, and compliance obligations.
• Salary:
• $100,000 - $120,000
• Note:
• This is a permanent, on-site position.

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