Director Patient Services - home care

About the role

Director of Patient Services

Monsey, NY

200k - 250k

A growing home care agency is seeking an experienced Director of Patient Services (DPS) to lead its clinical operations.

This is a senior leadership role for an RN with strong supervisory experience and a proven ability to manage clinical teams, oversee multiple service lines, maintain regulatory compliance, and drive operational improvements.

Oversee patient care, compliance, and staffing.

Key Responsibilities

Lead and oversee all clinical and nursing operations.

Manage and develop RN Supervisors, RNs, LPNs, field nurses, nursing coordinators, aides, and clinical support staff.

Oversee clinical operations.

Oversee clinical documentation, quality assurance, incidents, complaints, admissions, reassessments, and discharges.

Take ownership of DOH audits, surveys, investigations, and corrective action plans.

Maintain agency readiness for regulatory reviews and ensure deficiencies are addressed promptly.

Develop, update, and implement clinical policies, procedures, and workflows.

Oversee training and certification programs.

Monitor clinical performance and implement improvements to strengthen quality, compliance, and efficiency.

Requirements

• Active RN license required.
• Strong home care experience with DPS or senior clinical leadership experience preferred.
• Proven experience managing and supervising clinical teams.
• Strong knowledge of LHCSA and home care compliance.
• Experience with DOH audits, surveys, investigations, and corrective action plans.
• Strong understanding of clinical documentation, plans of care, and quality assurance.
• Ability to manage multiple programs and priorities in a fast-paced environment.
• Contact: (contact details on the original listing)

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