A technology services company is seeking a Client Success Manager to oversee client engagement and account health. Responsibilities will include managing client accounts, coordinating internal solutions, monitoring client satisfaction, and identifying upsell opportunities.
Requirements
Prior experience in client or account management.
Background in an MSP environment preferred.
Proven track record in managing client retention.
Excellent interpersonal and communication skills.
Ability to multitask in a fast-paced environment.
Organized, motivated, and client-focused approach.
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