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• Make sure project-related costs and approvals are documented.
• Help keep media buys, production expenses, and client billing organized.
Founder and Team Support
• Receive direction from the founder and translate it into clear next steps.
• Ask clarifying questions when needed, but avoid creating unnecessary bottlenecks.
• Help the founder and team stay focused by keeping tasks, deadlines, and decisions organized.
• Maintain a calm and helpful presence during busy periods.
Ideal Candidate Profile
The ideal candidate is:
• Very organized.
• Detail-oriented.
• Reliable.
• Responsive.
• Good at follow-up.
• Comfortable with creative people.
• Able to manage multiple moving parts.
• Calm under pressure.
• Clear in communication.
• Practical and solutions-oriented.
• Respectful, humble, and team-minded.
Required Skills and Experience
Experience and skills
• Project coordination or account coordination experience preferred.
• Agency, design, marketing, media, production, or nonprofit campaign experience is a plus.
• Strong written communication skills.
• Comfort with project management software, Google Drive, spreadsheets, email, and shared files.
• Ability to track details and follow up consistently.
• Basic understanding of invoices, estimates, deposits, and vendor coordination.
• Ability to communicate with both clients and internal creative staff.
Personality Fit
Best fit
• This role is best for someone who enjoys being the person who keeps everything moving.
• They should be comfortable saying: “I’ll take care of it,” “Here’s what’s still open,” “This is waiting on approval,” “This needs to be assigned,” and “We need the client to send this before we can continue.”
• Possible Enneagram fit: healthy Type 1, 2, 6, or 9.
• Possible Myers-Briggs fit: ISFJ, ESFJ, ESTJ, ISTJ, or ENFJ.
What Success Looks Like
Outcomes
• Projects are clearer.
• The team knows what is expected.
• Clients receive more consistent updates.
• Tasks stop falling through the cracks.
• The founder gets fewer small interruptions.
• Deadlines are tracked earlier.
• Files, approvals, and feedback are easier to find.
• The studio feels more organized and less reactive.
Positioning
• This is the more practical day-to-day PM/account coordination profile.
• This person should not be expected to fully replace a senior founder-side operator, but they can absorb a large amount of production, follow-up, client coordination, and task movement.
