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BBYO is looking for an organized, detail-oriented Operations Associate to help power the day-to-day operations of BBYO Eastern Canada, which engages more than 1,000 Jewish teens each year through chapters, leadership programs, conventions, travel experiences and community events across Ontario and Quebec. Working closely with the Executive Director and regional staff, you'll help ensure programs, events, systems and operations run smoothly.
Responsibilities:
• Manage registration processes for conventions, travel experiences, leadership programs and community events • Build and maintain registration forms, participant records, waivers, payments and event communications • Prepare participant lists, nametags, rooming lists, dietary reports, transportation manifests and emergency information • Develop, document and improve organizational processes, workflows and standard operating procedures • Maintain accurate membership, prospect, alumni, donor and volunteer records within the CRM • Process invoices, reimbursements, deposits and expense claims and assist with budget tracking • Serve as a primary point of contact for administrative inquiries from teens, parents, volunteers and community partners