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From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture, or gender identity. Programs span behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation, and home care assistance for the elderly. The Case Manager is a non-exempt position responsible for direct case management services to children, birth families, foster families, and primary caregivers — ensuring they receive services appropriate to their needs and continuity of care focused on resolving or preventing child abuse or neglect. The role provides assessment, planning, coordination, and advocacy while maintaining positive working relationships with all parties.
Responsibilities: • Identify strengths, limitations, risk factors, and needs, and coordinate services for the child, primary caregiver, and other case participants • Maintain face-to-face contact with children and other parties as required by state law, funder requirements, and program policy • Notify all parties of court dates, staffings, and required meetings and ensure attendance with proper documentation • Transport and supervise children and case participants, including individuals with medical and behavioral health needs • Provide support, training, and crisis intervention to foster parents, birth parents, and other team members to ensure child safety and well-being • Participate in the on-call rotation and maintain client confidentiality in accordance with policy and federal and state statutes