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Position Overview: The Enterprise Systems Director provides strategic and operational leadership for Shalom Austin's technology infrastructure, enterprise systems, organizational data, cybersecurity, reporting, technology support, and digital transformation. The Director ensures systems are secure, reliable, integrated, effectively utilized, and aligned with organizational priorities, and leads technology planning, budgeting, system implementations, data governance, process improvement, user adoption, and the responsible use of automation and AI. The Director reports to the Chief Financial Officer and supervises the IT Specialist and CRM Database Manager.
Responsibilities: • Develop and maintain an organization-wide technology and information strategy, plus a multiyear roadmap for enterprise systems, infrastructure, cybersecurity, reporting, governance, automation, and emerging technologies • Partner with organizational leaders to identify opportunities to improve operations and constituent experiences through better use of technology • Evaluate existing systems and recommend improvements, consolidation, replacement, or new investments • Establish organization-wide standards for data quality, security, access, stewardship, documentation, and reporting • Reduce manual reporting through improved systems, integrations, automation, and self-service tools • Lead organizational readiness and change management for new systems, developing communication, training, documentation, and adoption metrics • Oversee networks, cloud platforms, hardware, software, telecommunications, user devices, audiovisual technology, and end-user support • Oversee cybersecurity controls, backups, disaster recovery, business continuity, and incident response • Evaluate automation, AI, and emerging technologies, coordinating testing and pilot programs before organization-wide implementation • Advise leadership on relevant technology opportunities, risks, and limitations