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Field Patient Setup Specialist | Brooklyn, NY · $60,000–$80,000
About the Role: This role owns the in-home setup of a specific piece of patient equipment across Queens, Brooklyn, Manhattan, and Staten Island, traveling directly to patients rather than having them come to a clinic. The specialist demonstrates proper use, walks patients through their first experience with the device, and stays on until the patient is confident using it alone. It's a healthcare position built for someone who wants direct, hands-on patient contact over a desk job.
Key Responsibilities
Patient Visits
• Travel to patients' homes throughout Queens, Brooklyn, Manhattan, and Staten Island
• Set up equipment for patients
• Demonstrate proper use of the machine and related equipment
Patient Education & Support
• Educate patients and provide clear instructions and tutorials
• Answer patient questions and confirm understanding of equipment use
• Help patients feel comfortable and confident with new equipment
• Troubleshoot basic setup and usage questions
Administration
• Communicate with the office regarding patient visits
• Complete documentation following each visit