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State Director – Homecare Operations | Brooklyn, NY · 90k–150k
About the Role A growing homecare company is preparing to launch operations in a new state and needs a State Director to lead the buildout from the ground up. This is a true ownership role — you'll be the primary operational leader on the ground, responsible for standing up everything from intake to compliance while working directly with company leadership on expansion strategy.
Key Responsibilities
Operations & Launch
• Lead the overall launch and ongoing operations of the homecare business in the state
• Build and manage operational processes across intake, scheduling, payroll, billing, and care coordination
• Develop procedures and workflows to support efficient service delivery
• Monitor operational performance, identify issues, and implement solutions
Compliance & Partnerships
• Oversee compliance with state and industry regulations and ensure all required processes are in place
• Help establish relationships with state agencies, providers, referral sources, and other key partners
Team & Client Management
• Manage and develop the local operations team as the business grows
• Oversee caregiver and client onboarding, ensuring a smooth and organized process
• Support recruiting and staffing efforts as the organization expands
• Ensure strong communication between intake, coordination, payroll, compliance, and field operations
Leadership & Strategy
• Work closely with payroll and finance to ensure accurate and timely payroll processing
• Serve as the primary operational leader and point person for the new state
• Work closely with company leadership on expansion strategy, growth, and ongoing improvement