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Apply Job Type Part-time
Description The Fitness Desk Attendant greets members and guests at the Member Experience Desk while handling day-to-day responsibilities for ongoing programs and activities. The Member Experience Desk team works to enhance the member experience by creating a welcoming environment in which J Members and guests obtain knowledgeable information about all J programs.
Schedule
• Scheduled approximately 10-20 hours per week and includes opportunities for early morning, daytime, evening, and/or weekend shifts.
Essential Functions
• Greets all J Members and guests to ensure accurate counts of users of the facility and create a safe environment by knowing the users of the facility
• Has a clear understanding of all programs that the J offers and can explain, sell and charge the Member/participant accurately via face to face or over the phone
• Handle all complaints/comments in a professional and courteous manner, leaving the Member/guest satisfied with the answer
• Create a safe and clean environment by maintaining all locker rooms and Fitness and Sports lobby, including racquetball courts and kinesis studio
• Understand and enforces rules and regulations for the Fitness and Sports Department. This includes both desk policies and facility policies
• Comprehends the computer system and knows how to facilitate the following programs: check-in, program registration, series sale and scheduler