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Minimum Qualifications Experience: Minimum of five years of progressively responsible program management and leadership experience in behavioral health services; experience supervising clinical leaders strongly preferred. Education: Master’s degree in Social Work or a related behavioral health field. Licensure: Licensed Master’s Social Worker (LMSW) or equivalent clinical licensure required; must meet applicable state requirements for independent clinical practice and supervision.
Minimum Competencies Skills & Abilities • Technology – Proficient in Microsoft Word, Excel, PowerPoint, electronic health record systems, and other technology used to communicate, analyze program performance, and support operations. • Critical Thinking & Data Use – Able to interpret clinical, financial, operational, and outcome data; identify meaningful trends; and translate findings into program improvements, strategic decisions, and clear communication with leadership, staff, funders, and stakeholders. • Interpersonal & Customer Service – Demonstrates strong relationship-building, empathy, conflict-resolution, and mediation skills. Maintains a high standard of service to clients, staff, stakeholders, and community partners. • Communication – Communicates clearly and effectively in writing and verbally, including with staff, senior leadership, board or committee members, funders, community partners, and external professionals. Knowledge • Education & Training – Supports staff professional growth and development, builds team expertise to address service gaps, and maintains ongoing professional development appropriate to the Director role. • Behavioral Health – Maintains current knowledge of evidence-based and promising practices in the treatment of mental health, substance use, trauma, co-occurring conditions, and related behavioral health needs. • Clinical Ethics & Compliance – Demonstrates knowledge of professional ethics, confidentiality, documentation, supervision standards, risk management, and applicable regulatory and payer requirements. • Cultural Responsiveness – Recognizes and responds to the specialized needs of diverse populations within the Jewish community and broader service area, including differences in culture, religion, age, ability, gender identity, sexual orientation, socioeconomic status, immigration history, and lived experience. Leadership Behaviors • Collegiality – Builds and maintains strong internal and external professional relationships for collaboration, consultation, referral coordination, and strategic partnership. • Motivational Leadership – Communicates a clear vision, develops leaders, and creates an environment in which staff are engaged, supported, accountable, and connected to program and agency goals. • People Management – Establishes clear expectations, provides timely feedback and support, promotes accountability, and builds a culture of trust, respect, flexibility, and continuous learning. • Drive & Continuous Improvement – Demonstrates initiative, sound judgment, adaptability, and a commitment to continuous improvement at both the personal and organizational levels.
Jewish Family Service of Metropolitan Detroit is an Equal Opportunity Employer
