About the role
The Marlene Meyerson JCC Manhattan seeks a Vice President of Digital Products to lead the next phase of its digital transformation!
The Marlene Meyerson JCC Manhattan is the digital and physical heartbeat of the Upper West Side. Having recently completed a significant modernization of our digital stack, we are moving from implementation to impact. We are looking for a VP of Digital Products to serve as the architect of our user experience. This isn't a role about building from scratch; it's about orchestrating excellence. You will inherit a modern foundation and lead the charge in making our digital "front door" as vibrant and welcoming as our physical one.
Reporting to the Chief Engagement Officer, you will oversee the technical enablement of the JCC's consumer products. Your focus is on optimization, data-driven insights, and frictionless journeys. Why this role is transformative:
This is a strategic and hands-on role focused on improving the JCC's digital experience, operational efficiency, member communication, reporting, and technology use across the organization.
The JCC's primary operating platform is fully owned and managed by its vendor partner, Daxko. This role does not own or build the platform directly. Instead, the VP of Digital Products will serve as the key internal partner who understands business needs, identifies operational pain points, and works with Daxko to surface critical enhancements and new capabilities
The Marlene Meyerson Jewish Community Center of Manhattan
Together with our community, the Marlene Meyerson JCC Manhattan creates a welcoming and vibrant environment where individuals from all walks of life come together to connect, grow, and learn. Rooted in Jewish values, it is a cornerstone of the Upper West Side that provides something for every stage of life through a multifaceted array of offerings-spanning comprehensive children's and family programs, cutting-edge health and wellness, thought-provoking arts and culture, and vital social services. It imagines Jewish life that is inclusive and diverse, creating a supportive space for people of all backgrounds to engage, nurture their well-being, and find a deep sense of belonging.
KEY RESPONSIBILITIES
• The Architect of Ease: Now that the platforms (DAXKO, WordPress, Monday.com) are in place, you will fine-tune the customer journey for thousands of members-from camp registration to film festival ticketing.
• Data-Driven Leadership: You will establish a culture of using data (GA4 and CRM insights) to inform every decision, turning "maintenance" into "strategic growth."
• High-Impact Mentorship: Lead and empower a talented team of three Product roles while managing external agencies (CRM, SEO). Guide the strategic vision for training, upskilling, engagement, and hospitality using digital products and professional development.
