About the role
PURPOSE:
The Jewish Board's Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.
POSITION OVERVIEW:
The Clinical Supervisor is a member of the program's leadership team and is primarily responsibility for implementation and oversight of new/innovative clinical services or models of care and clinical supervision and professional development of licensed staff. Additionally, this position is responsible for ensuring clients receive timely access to quality clinical services; overseeing administrative functions to support program operations; and ensuring program compliance with federal, state, and city regulatory bodies and funding entities.
KEY ESSENTIAL FUNCTIONS:
Clinical Services
Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care. Duties are as follows:
Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
Lead the implementation of evidence based treatment or have direct oversite and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients' wait for services
Monitor show rates and appointment availability
Provide direct services to clients, as needed, including intakes and crisis interventions
Supervision of crisis intervention services
Other clinical duties as assigned
Responsible for ensuring quality clinical services are provided as follows:
Implementation of quality improvement initiatives
Participate in quality assurance activities such as chart reviews and utilization management
Provide individual and group supervision to program staff
Integrate recovery, rehabilitation, treatment and vocational components of the program, as appropriate
Monitor and follow up on program incidents
Personnel
Responsible for ensuring appropriate staffing to support clinical care and evaluating staff performance. Duties include the following:
Participating in hiring and orienting of new staff
Timely completion of performance appraisals and appropriately addressing performance concerns