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Healthcare and civic partnerships
• Represent Selfhelp at local chambers of commerce in Uptown, Edgewater, Andersonville, and Rogers Park, and at senior-provider networks such as the North Side Providers' Council and Illinois Continuity of Care.
• Build referral relationships with hospice and palliative care providers, home care companies, hospital social workers, discharge planners, and physicians.
• Visit partners, give presentations, and follow up to turn connections into qualified leads.
Events
• Host three to four outreach events on campus each year, such as networking breakfasts and continuing education presentations for professionals.
• Build and manage a calendar of community events for older adults. Represent Selfhelp at community events and senior fairs, including some evenings and weekends.
• Prepare materials, supplies, and logistics for programs and events.
Marketing support
• Work with the marketing team on outreach content, social media, and community stories.
• Keep brochures, marketing materials, and promotional items stocked.
Reporting and administration
• Accurately record outreach activity, contacts, referral sources, and follow-ups in our CRM.
• Track outreach activity and results, and prepare a summary every other month for the Board marketing report.
• Join marketing committee meetings as needed.
• Respond to phone and email inquiries from the community.
