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People & Communications : ● Collaborate closely with Commonpoint leadership, program staff, and Employment Coordinators across the Bronx and Queens to ensure seamless coordination of services, referrals, and educational support. ● Maintain consistent cross-site communication to align on participant progress, enrollment targets, internship placements, and employment outcomes. ● Facilitate and/or coordinate virtual workshops across both boroughs focused on professional development, credential readiness, financial literacy, and career advancement topics. ● Provide individualized coaching and direct support to adults with limited work history or educational attainment, ensuring equitable service delivery across locations. ● Identify and address employment and education barriers by connecting participants to relevant internal departments and external community partners. ● Partner cross-departmentally to develop and implement innovative engagement and placement strategies that drive measurable education and employment outcomes. ● Attend and actively participate in cross-borough staff meetings, training, and professional development sessions to promote best practice sharing and program alignment. ● Proactively communicate participant achievements, challenges, and retention updates with appropriate internal stakeholders to ensure coordinated and high-quality service delivery across sites.
Data & Grant Reporting: ● Complete required reporting, including progress notes, client tracking, and timely data entry in accordance with program deadlines in required online CRM databases. ● Utilize data and performance metrics to monitor outcomes, track participant progress, and inform service delivery strategies. ● Assist with the preparation of program reports and support funding proposal development as needed. Assist with grant reports, funding proposals, and outcome documentation.
QUALIFICATIONS & KEY ATTRIBUTES: MINIMUM QUALIFICATIONS: ● Bilingual in Spanish, French, Cantonese, Mandarin, or Bengali is highly preferred. ● Associates or Bachelor’s Degree in Social Work, Human Services, Education, Business, Communications, Psychology, or related field highly preferred ● At least one to two years relevant experience in workforce development, recruiting, human resources preferred. ● Sensitivity towards, and ability to, work with diverse individuals including, but not limited to, immigrants, young adults, single parents, English language learners and other low-income, high-barrier to employment populations.
PREFERRED QUALIFICATIONS: ● Previous experience in a Commonpoint role is a plus. ● Bilingual skills are welcome. ● Demonstrated experience working in a goal-driven environment to achieve monthly targets. ● Demonstrated experience effectively teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods. ● Experience providing comprehensive assessment and case management services and/or helping others to large caseload desirable. ● Excellent verbal and written communication and strong interpersonal skills required, ability to effectively conduct meetings, training, groups preferred. ● Experience with Salesforce, DYCD Connect, or other CRM databases preferred. ● Demonstrated experience working in a goal-driven environment to achieve monthly targets.
KEY ATTRIBUTES FOR COORDINATOR ROLE: ● Organized and detail-oriented with strong multitasking abilities. ● Excellent customer service and communication skills. ● Sensitivity towards and ability to work with diverse individuals including, but not limited to, immigrants, young adults, single parents, English language learners, and other low-income, high-barrier-to-employment populations. ● Demonstrated experience working in a goal-driven environment to achieve monthly targets. ● Demonstrated experience teaching or facilitating groups and individuals to achieve a desired outcome using up-to-date techniques/methods. ● Experience providing comprehensive assessment and case management services and/or helping others with a large caseload is desirable. ● Excellent verbal and written communication and strong interpersonal skills are required. The ability to effectively conduct meetings, training, and groups is preferred.
COMPENSATION & BENEFITS: Commonpoint offers competitive base salaries benchmarked against comparable nonprofit organizations in the New York metropolitan area. Salaries are dete
