Showroom Customer Service Representative

About the role

Assist customers on the showroom floor Strive to increase knowledge of entire product offering Work hand-in-hand with Showroom Sales consultants by performing the administrative functions that ensure our customer’s needs are being met. Support the Showroom Sales team by ensuring the delivery of personalized customer service through timely quotations and accurate order processing. Updating customer contracts, coordinate deliveries with the warehouse, and answer sales calls for general information.

Work setup: On-site

Requirements

• 1-3 years of prior customer service experience preferred
• Knowledge of plumbing fixtures, lighting, and appliances strongly preferred
• Results oriented, able to meet goals, build relationships, and enjoy a team environment
• Excellent communication for phone/in-person sales, time management and organizational skills
• Ambition to succeed and self-motivated
• General digital literacy
• Ability to multi-task
• Passion for customer service
• Ability to learn quickly
• Compensation
• $50K – $55K / year
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