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• Enforce all facility rules, regulations, and safety policies consistently.
Compliance & Documentation
• Prepare and maintain accurate activity and incident reports, including health department forms and sign-in sheets.
• Oversee the management of identification cards, waivers, and health/incident forms.
• In accordance with the laws of the State of Maryland and Baltimore County, ensure that routine pool maintenance and sanitation/disinfection are conducted properly.
Staff Training & Certification
• Oversee lifeguard training programs, in-service sessions, and teach lifeguarding classes to ensure staff maintain high performance and safety standards.
• Monitor, track, and maintain all staff certifications, including Lifeguard, CPR, First Aid, and AED credentials.
• Coordinate and facilitate certification renewals and recertification courses in compliance with regulatory and organizational requirements.
• Ensure all training materials and practices align with current industry standards and safety protocols.
• Manage inventory related to certification classes and training.
• Manage seasonal pool openings and closings, ensuring mechanical and structural integrity.
• Manage proposals for parts, repairs, and maintenance, track submissions, and follow-ups.
Leadership & Customer Service
• Under the supervision of the Aquatics Director, develop and administer a maintenance and service plan for equipment related to operations and Certifications, including the purchase of supplies and equipment.
• Under the direction of the Aquatics Director, review and update the Emergency Action Plan for the Owings Mills aquatics facility and ensure that staff are properly trained and drilled in its execution.
• Support special events and departmental activities as assigned.
• Deliver exceptional customer service to members, patrons, and staff.
• Serve as a lifeguard and/or WSI as needed and support the lifeguard team to ensure safe and effective coverage.
• Perform other duties as assigned.
