Position Summary
Ensure proper processing of health-related transactions, calculate payments, update and maintain files and records, provide suggestions that improve existing policies and procedures, and handle inquiries requiring additional investigation and/or specialized knowledge. Schedule surgical cases for operating room. Research and respond to a variety of routine inquiries and provide information regarding policies and procedures related to patient accounts, fees, Medicare and medical insurance coverage, charges and insurance forms.
Requirements
Required Education:
High School Diploma or equivalent
Required Experience:
2+ years of related billing experience. Experience providing customer service.
Required Skills, Knowledge and Abilities:
Excellent customer service skills. Ability to perform detailed work in a fast-paced environment. Proficiency with basic database, word processing, and spreadsheet applications.
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