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Manage incoming calls, emails, and in-person inquiries from contractors, builders, and industrial clients. Provide accurate product information, quotes, and recommendations based on customer needs. Develop and maintain strong relationships with existing and new customers to drive sales growth. Enter and process orders efficiently, ensuring accuracy and timely fulfillment. Collaborate with purchasing and warehouse teams to confirm product availability and delivery schedules. Assist with pricing, promotions, and special orders as needed. Meet or exceed sales goals and contribute to team performance. Maintain knowledge of electrical supply products, industry trends, and vendor offerings.