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We are seeking a friendly, organized, and reliable Front Desk Receptionist to serve as the first impression of Temple Emanu-El. As the first point of contact, you will welcome members, visitors, and volunteers while providing vital administrative support. This role is central to creating an environment of hospitality and care that reflects Temple Emanu-El's values and goals.
Key Responsibilities
• Hospitality & Welcome: Greet members, visitors, vendors and community partners with a welcoming demeanor; provide directional guidance and general information. Assist Security with providing access badges and issue parking stickers.
• Communication Management: Answer, screen, and route incoming phone calls; manage general emails and route specific requests to the appropriate staff.
• Administrative: Sort and distribute daily mail, order office supplies, and assist with data entry into Temple's relational database.
• Calendar & Events: Monitor daily calendar and event schedule to ensure members and guests are directed to the right space, and help identify potential conflicts.
• Front Desk Maintenance: Keep the reception and waiting areas professional, and well-stocked with supplies. Keep the "lost and found" items organized.
• Other Duties as Assigned: Support Temple Staff as needed on special projects and tasks, which may include scanning and filing, sending out communications, sending out mailings, contacting congregants, scheduling meetings, supporting the Hospitality team with event management, and providing HR special project support such as employee appreciation and information management.
Qualifications & Skills
• Education: High school diploma or equivalent (associate or bachelor's degree preferred).
• Experience: 2–5 years of customer service, administrative, or front-desk experience.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace, plus familiarity with multi-line phone systems. Ability to learn new platforms, including a relational database.
• Soft Skills: Strong verbal and written communication skills, active listening, punctuality, and the ability to multitask in a busy environment. Communicates with a high level of empathy and confidentiality. Proactive and pays attention to detail. Conscientious: takes responsibility, is goal-directed, and practices self-discipline.
About Temple Emanu-El:
One of the largest Reform Jewish congregations in the country, Temple Emanu-El is a vibrant, welcoming community where innovation and tradition work hand in hand. Serving over 2,500 families, Temple offers meaningful worship, lifelong learning, life-cycle celebrations, and impactful social justice initiatives throughout the year.
Located on an 18-acre campus, Temple Emanu-El is home to a nationally recognized Early Childhood Education Center serving 300 students each weekday, as well as the Steinberg Center for Learning, which welcomes more than 650 religious school students weekly. Together, these programs and schools reflect Temple's commitment to inspiring learning, connection, curiosity, and community for all who enter our doors.
WORK ENVIRONMENT
• Warm, friendly, and supportive office environment on Temple's campus.
• Occasional evening or weekend support may be required for major events.
COMPENSATION & BENEFITS
Temple Emanu-El offers a competitive salary and benefits package commensurate with experience. Benefits include health insurance, life and disability insurance, retirement plan, paid time off, and access to Temple programs and community events.
EQUAL OPPORTUNITY EMPLOYER
Temple Emanu-El is an equal opportunity employer that encourages applicants from diverse backgrounds to apply. We welcome candidates who will contribute to a supportive, innovative, and mission-driven team culture.