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Job Overview: The Fulfillment QC will provide overall support to specific departments within the fulfillment center. The ideal candidate will be maintaining quality control in each department. The Quality Control associate will ensure that company standards and operating procedures are adhered to regularly by auditing and problem solving accordingly.
Essential Responsibilities:
Build partnerships with internal customers to ensure content delivery is relevant to the current needs of the business Continuously and effectively communicate best practices Ensure all Quality Control standards are being met and optimized for each area Log QC findings for documentation Communicate with management on employee progress and error reports and provide next-step recommendations Provides audits and support to only one area Ensuring the departments are following processing based on QC expectations to service our customers. Answering any questions or concerns the department may have on items going to customers
Additional Responsibilities:
As assigned by the Manager