About the role
Homecare Coordinator
Brooklyn, NY or Rockland County
55 – 65K
Overview
A growing homecare organization is seeking a sharp, organized, and proactive Homecare Coordinator to manage patient cases, coordinate caregiver schedules, and ensure smooth day-to-day service delivery.
This is a fast-paced role for someone who can juggle multiple moving pieces, solve problems quickly, and make sure patients receive the care they need without interruptions.
The right person is a strong communicator, detail-oriented, and comfortable taking ownership of cases from start to finish.
Key Responsibilities
•
Coordinate caregiver assignments and schedules based on patient needs and availability
•
Manage patient cases and ensure consistent staffing coverage
•
Fill open shifts, handle callouts, and resolve scheduling conflicts
•
Communicate regularly with patients, families, and caregivers
•
Monitor active cases and follow up on outstanding staffing needs
•
Handle day-to-day issues and escalate more complex situations when necessary
•
Work closely with recruitment to identify caregiver needs and fill open cases
•
Maintain accurate scheduling records, case updates, and documentation
•
Coordinate with HR, compliance, and other departments to ensure caregivers are cleared and ready for assignments
•
Ensure timely follow-through and minimize interruptions in patient care
Ideal Candidate
•
Experience in homecare coordination or scheduling strongly preferred
•
Highly organized and able to manage multiple cases and priorities
•
Strong communication and interpersonal skills
•
Quick thinker who can solve problems under pressure
•
Detail-oriented with excellent follow-through
•
Comfortable working in a fast-paced, high-volume environment
•
Proactive, dependable, and able to work independently
•
Familiarity with LHCSA operations and homecare scheduling systems is a plus
We're looking for someone who takes ownership, stays on top of every detail, and doesn't let things fall through the cracks.
Email: Baila@maiplacement.com
