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Primary Responsibilities: • High volume call intake from hospital clients on multiple service lines • Detail oriented, inputting data to proprietary system • Coordinate patient assignments to appropriate technologists and/or physicians • Coordinate tech dispatch and completion of order • Assist with investigating and resolving staff issues/concerns • Monitor patient flow and coordinate shift changes, consolidations as needed • Document in internal log, shift issues/occurrences • Ensure that all tasks comply with administrative policies and procedures • Ensure proper communication flow to next in line shift Coordinators • Other Duties as assigned Job Requirements: Minimum 2 years professional experience working in one or more of the following capacities: dispatch, call center, customer service or hospitality • Friendly, patient, professional, personable and have a courteous demeanor at all times • Critical thinking • Organization skills • Extremely detail-oriented, with exceptional multi-tasking skills • Proven computer skills including experience with Microsoft Office suite • Experience in working night shifts, preferred • Healthcare/Medical Office experience a plus • Self-reliant/remote working experience a plus • Must have a dedicated workspace, free from unauthorized viewing, i.e., HIPAA compliant. • Must have reliable internet • Bachelor’s degree, preferred CortiCare is an EEO Employer.
Compensation $21 – $25 / hour Listed by CortiCare Apply now Share this job