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Position Summary The Home Delivery Lead supports the daily execution of Home Delivery warehouse operations, helping ensure delivery teams are prepared for a safe, accurate, and successful day. This role provides hands-on leadership during loadout, inspects delivery lanes and merchandise readiness, assists with delivery and order issues, and helps maintain an efficient workflow throughout the operation. The Home Delivery Lead works closely with drivers, warehouse Team Members, and management to resolve operational concerns, maintain productivity and safety standards, and ensure delivery teams are set up for success. Key Responsibilities Lead and support daily Home Delivery loadout operations. Inspect and verify delivery lanes to ensure orders are accurate, complete, and ready for delivery. Assist delivery teams with order discrepancies, merchandise issues, and delivery-related concerns. Coordinate and inspect redelivery packages and special delivery inspection requests. Communicate effectively with drivers, warehouse Team Members, and management to identify and resolve operational issues. Monitor daily workflow and support established productivity and efficiency standards. Utilize company computer systems and Microsoft Excel to track routes, manage operational information, and support reporting. Maintain accurate operational documentation and information. Ensure compliance with company safety policies and procedures. Provide day-to-day direction, support, guidance, and training to Team Members to promote safe and efficient loadout operations. Participate in daily huddles, staff meetings, and required training sessions. Perform additional tasks and duties assigned by management based on operational and business needs. Schedule Expectations Full-time, 40 hours per week. Schedule determined by business necessity; weekend work (Saturday and Sunday) may be required. Education & Experience Requirements High School Diploma or equivalent. Prior warehouse, home delivery, logistics, or related operational experience preferred. Previous lead or team-support experience preferred. Strong verbal and written communication skills. Working computer proficiency, including Microsoft Excel. Strong organizational, prioritization, and problem-solving skills. Ability to work effectively in a fast-paced, team-oriented environment. Ability to identify operational issues and support timely resolution. Dependable, organized, and committed to team and delivering exceptional experience. Physical Requirements Ability to stand and walk for up to 7 hours per day. Ability to work in a warehouse environment with varying temperatures and conditions. Ability to lift, carry, push, and pull merchandise as required to support operational needs.
Compensation $20 – $22 / hour Listed by Ashley Apply now Share this job