About the role
Position Summary
JCAM seeks a compassionate, relationship-focused, and results-driven Sales Account Representative to support individuals and families in their search for cemetery property and burial services. This role combines consultative sales, customer service, community outreach, and burial coordination. The ideal candidate is a skilled communicator who builds trust, navigates sensitive conversations with empathy, and proactively develops relationships that drive sales and community engagement.
This is an opportunity to make a meaningful difference in the lives of individuals and families by providing guidance, comfort, and peace of mind during some of life's most important and challenging moments.
What We Offer
• Competitive salary with a robust benefits package
• Meaningful mission-driven work
• Opportunity to serve families and the Jewish community
Essential Responsibilities
• Guide individuals and families through purchasing decisions with compassion, professionalism, and accuracy.
• Conduct cemetery tours for prospective clients, families, community partners, and referral sources.
• Develop and maintain a sales pipeline through lead generation, prospect cultivation, relationship building, and follow-up.
• Respond promptly and professionally to inquiries regarding cemetery property, grave purchases, burial options, and related services.
• Track sales activities and client interactions using CRM and other reporting systems.
• Meet or exceed established sales and outreach objectives.
• Participate in JCAM at community events, educational programs, and outreach initiatives.
• Support marketing efforts.
• Maintain accurate client records, sales documentation, inventory, and remain knowledgeable about cemetery inventory, pricing, policies, and services.
• Participate in the intake and coordination of burials
• Rotate into the on-call schedule to support funeral and burial logistics
• Perform other duties as assigned.
