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• Coordinate maintenance and repairs with staff and vendors, manage staffing levels, provide emergency coverage, and serve as Fitness and Wellness Manager on Duty 1–2 nights per week and assigned weekends.
Customer Service:
• In partnership with the director serve as a point of contact for indoor and outdoor pool patrons, respond to inquiries, concerns, and complaints, and maintain a positive, welcoming environment.
• Enforce pool rules and regulations professionally and maintain accurate reporting of incidents deemed documentable.
Budgeting and Administration:
• Assist with preparing, monitoring, and tracking aquatics budgets, expenses, and revenue for programs, outdoor pool season, lifeguard courses, and special events.
• Maintain accurate certification, participation, incident, and internal reporting records.
• Promote communication and cooperation between Aquatics, other departments, and Federation agencies related to scheduling, events, and operational interruptions.
Additional Duties:
• Participate in agency-wide special events, programming, staff meetings, professional development, and departmental events as assigned.
• Perform other duties as needed and assigned by the director.
Required Licenses/ Certificates/Registrations
• Valid driver’s license and proof of insurance.
• Current certification in American Red Cross Lifeguarding, CPR/AED, and First Aid required.
• Certified Pool Operator (CPO) is required within 60 days of hire.
• American Red Cross Lifeguard Instructor (LGI) or Water Safety Instructor (WSI) certification required within 180 days of hire
Required Education & Experience:
• High school graduate – required.
• Bachelor’s degree in Recreation, Sports Management, Physical Education, or a related field preferred.
• Must have 3-5 years of experience in supervisory role
• Proficiency in Microsoft Office
• Proficient in staffing scheduler – e.g. When2Work, ADP etc.
• Proficient in various CRM Platforms – e.g. Daxko Operations, salesforce etc.
• Ability to maintain high level of confidentiality
Additional Technical Requirements:
• Ability to perform work that is routine and strong attention to details
• Knowledge of systems and functionality.
• Ability to work in cross-functional teams.
• Excellent project management, customer service, organization, and time management skills.
Benefits include: Generous PTO; Medical, dental, and vision care included; 403b plan eligible; Group term life insurance; Voluntary disability insurance plan; FSA & HSA options available; Gym membership included and other employee discounts are available. EEO Statement: The Jewish Federation of Southern New Jersey, and our family of agencies, is an Equal Employment Opportunity employer. We do not discriminate based upon a person’s actual or perceived gender, race, creed, color, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, marital/civil union status, domestic partnership status, familial status, religion, national origin, nationality, ancestry, age, veteran or military status, disability that does not prohibit performance of essential job functions, or other legally protected characteristics. The Federation participates in the E-Verify program. The Federation is committed to working with and providing reasonable accommodation to applicants with disabilities. If you need assistance or an accommodation due to a disability, you may contact us via the link on this posting.
