
About This Role SpartanX is seeking an experienced, detail-oriented Monitoring Specialist to support residential solar system performance, activation, funding, and project closeout. This position is responsible for monitoring solar systems, identifying performance issues, managing post-installation workflows, and ensuring projects progress successfully from installation through activation, funding, and completion. We're looking for someone with hands-on experience using Tesla, Qcells, and Enphase monitoring platforms who understands residential solar operations and can manage multiple projects while maintaining accuracy and consistent follow-through. What You'll Do Solar System Monitoring Monitor residential solar system performance using Tesla, Qcells, and Enphase platforms. Build and review solar system arrays within monitoring platforms. Identify system performance concerns, communication failures, and monitoring discrepancies. Troubleshoot monitoring issues and escalate technical concerns to the appropriate teams. Track system performance and activation status. Maintain accurate monitoring records and provide updates on unresolved issues. Project Activation & Closeout Manage post-installation job closeout processes. Review project documentation for accuracy and completeness. Submit activation milestones through Palmetto/Lightreach. Track activation requirements and outstanding project milestones. Coordinate with internal departments to resolve issues preventing activation or closeout. Ensure project records accurately reflect activation and completion status. Funding & Interconnection Support Support solar project funding workflows by verifying required milestones and documentation. Monitor outstanding funding requirements and follow up on incomplete items. Work with internal teams to address issues affecting project funding. Support projects involving Power Purchase Agreements (PPAs) and Lightreach. Assist with tracking utility interconnection requirements and project progress. Coordinate with appropriate teams regarding Permission to Operate (PTO) and activation-related issues. Operational Coordination & Reporting Collaborate with Installation, Service, Interconnection, Customer Experience, and Finance teams. Maintain accurate project information within company systems. Track outstanding monitoring, activation, funding, and closeout requirements. Identify delays and proactively communicate issues affecting project completion. Provide regular reporting on system status, activation progress, and outstanding project requirements. Support timely resolution of issues affecting customer experience and project completion.