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Our client, a well-established women’s clothing retail store, is seeking a hands-on Retail Operations Manager with expertise in store operations, sales team leadership, customer service, and back-office management. The ideal candidate must have a strong retail management background and the ability to lead a dynamic sales team while keeping the entire operation organized, accountable, and running smoothly. Responsibilities Lead and manage a retail sales team, setting clear expectations for sales performance, customer service, attendance, productivity, and accountability. Oversee daily store operations and ensure the sales floor, staffing, back office, inventory, and administrative functions operate efficiently. Drive sales performance by monitoring individual and team results, coaching employees, addressing performance gaps, and maintaining a strong service-focused sales culture. Manage employee scheduling and floor coverage to ensure appropriate staffing during peak periods while controlling labor costs and maintaining productivity. Establish clear operating procedures and improve workflows across sales, customer service, inventory, and back-office functions. Maintain a polished, organized, customer-ready store environment that reflects the standards expected of a women’s fashion retailer. Oversee inventory coordination, receiving, stock organization, merchandise movement, and inventory accuracy to support product availability and minimize operational issues.