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Human Resources Generalist We are seeking a systems-savvy HR Generalist to provide day-to-day HR partnership and operational support for our NYC corporate office and retail stores across multiple locations. This role supports the full associate lifecycle—from recruiting, onboarding, and employee relations to workforce administration, reporting, and off-boarding. The ideal candidate has a curiosity to find solutions and improve processes. They are organized, solutions-oriented, and experienced with high-volume retail store support. Key Responsibilities Recruiting & Talent Acquisition: Partner with the corporate Talent Acquisition team and hiring leaders on corporate hiring. Lead and coordinate high-volume retail store recruitment with store managers, using the applicant tracking system to manage requisitions and candidate flow. Maintain accurate requisition details and current job descriptions and participate in interviews as needed. Associate Experience & Lifecycle: Coordinate onboarding from pre communication through orientation and check-ins and keep onboarding programs and materials current. Oversee hiring procedures and background checks, coordinate offboarding, and conduct and document exit interviews for retail and corporate associates. Employee Relations & Leader Support: Respond to associate questions and concerns with empathy, consistency, and urgency. Advise and coach store leaders and associates on workplace concerns, performance expectations, and corrective action. Support employee relations matters and participate in workplace investigations in coordination with HR team and Legal, escalating complex issues when appropriate. Performance Management & Talent Programs: Coordinate the annual performance review process, engagement surveys, internship programs, and other HR initiatives and events. Coach leaders on delivering constructive feedback and managing performance. HR Operations, Systems & Reporting: Administer employee lifecycle transactions in ADP, including new hires, employee changes, and separations. Maintain accurate HRIS data, personnel files, organizational charts, and confidential records. Prepare HR reports and analytical insights for HR and business leaders. Compliance, Policies & Leave Support: Support compliance with applicable federal, New York State, New York City, and other relevant state and local employment requirements. Help administer policies and processes, including NYC pay transparency and Paid Safe and Sick Leave requirements, Form I-9 compliance, workplace safety documentation, OSHA reporting, internal audits, and other applicable requirements. Guide associates through leave-of-absence and policy processes and partner with Benefits team to resolve any questions. Workforce Planning & Business Partnership: Partner with Operations, Finance, Compensation, and HR leadership on headcount planning, compensation activity, and payroll budget support. Balance urgent field needs with corporate deadlines and contribute to continuous improvement of HR processes
Work setup: Hybrid