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• Guide disconnected young adults toward viable education and career pathways, and facilitate placements in employment, training programs, and apprenticeships.
• Assist participants in navigating and overcoming employment barriers.
• Empower participants to articulate their unique skills and value proposition.
• Collaborate with participants to establish tangible, actionable goals, and maintain regular high-touch check-ins (monthly or bi-monthly) to ensure long-term retention and success in placements.
• Accurately identify participants’ needs and direct them to appropriate resources.
• Maintain accurate notes and records in the MOSES database and internal Excel spreadsheets.
Participant Enrollment, Outreach, & Visibility:
• Identify and recruit "Opportunity Youth" (ages 18–24), specifically those not currently connected to school, college, or employment.
• Accept and enroll warm handoffs and referrals from BPS graduates, college stop-outs, and PIC Career Specialists, prioritizing non-college-going young adults and Boston residents.
• Use BPS data and MyCAP plans to identify students without college plans and initiate contact.
• Assist with social media content to reach the target population and promote upcoming events, workshops, and job opportunities.
• Visit community partner sites and youth-serving agencies as needed to maintain a physical presence in the community.
Event Planning, Group Engagement, & Workshops:
• Design and lead recurring bi-monthly welcome/orientation sessions for new participants.
• Plan and facilitate VR-based career simulations and industry-specific webinars.
• Design and facilitate "attraction" engagement workshops annually in non-traditional settings (e.g., vision board creation, goal-setting intensives, or creative career mapping).
• Organize, host, and facilitate career center tours for high school juniors and seniors.
• Coordinate and lead group visits to employer sites or training providers to expose youth to diverse industry options.
• Engage youth in advisory panels to collect feedback for continuous program improvement.
Administrative & Reporting:
• Track all participant data enrollments, activities, and outcomes in the MOSES database and shared Excel tracking sheets.
• Document outcome metrics such as placement completion, credential attainment, and retention.
• Track detailed data for quarterly reports covering participant demographics and service numbers.
• Attend required Learning Community and Opportunity Youth Collaborative (OYC) meetings, and coordinate with partners identified by the PIC.
Other Duties (as assigned):
• Assist with monthly job fairs and other special events, providing onsite support as assigned.
• Perform general administrative tasks and special projects as requested by management to support daily Career Center operations and overall efficiency of the Career Center.
• Collaborate with partner agencies to integrate career services into their programs.
• Build relationships with employers, training providers, and partner organizations to support employment and training opportunities for participants.
Minimum Qualifications
• Associate’s degree plus two years of hands-on experience and/or training in areas such as youth development, career counseling, case management, recruitment, education, coaching, or counseling; alternatively, a comparable blend of education, training, and practical experience.
• Experience working with young adults or opportunity youth (ages 18–24) strongly preferred.
• Teaching or public speaking skills/experience required.
• Advanced computer and technology competency required. Previous experience with Microsoft Office Suite, Outlook, SharePoint, Teams, and Zoom required. Comfort with social media content creation and digital engagement tools preferred.
• Excellent organizational and communication (written and verbal) skills.
• Strong interpersonal and relationship-building skills to effectively engage with individuals from diverse backgrounds (including staff, participants, and stakeholders).
• Multilingual abilities preferred but not required.
Working Conditions:
• Frequent meetings with clients.
• Frequent presentations.
• Hybrid position requires fast and reliable home internet connection.
• Travel to partner organizations in the Boston region may be required as needed.
JVS Culture JVS is strongly committed to diversity and a workplace environment that respects, appreciates and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, JVS will better serve our local communities and continue to provide quality services.
JVS is an employment at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state
