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Director of Clinical Operations
Job Locations US-NM-Albuquerque
ID 2026-13743 College TUNY - College of Dental Medicine Position Type Full-Time Schedule Shift Monday - Thursday 8:00AM-5:00PM & Friday 8:00AM-12:30PM Hours Per Week 36.5 Travel As needed Category Healthcare/Clinics FLSA Status Exempt Location : Country US
Overview The Director of Clinical Operations reports Directly to the Executive Assistant Dean for Clinical Affairs and works closely with the Director of Clinical Education to oversee the administrative and clinical personnel of the college’s dental teaching facility, Touro Dental Health, a state-of-the-art full-service dental clinic serving the Hudson Valley. The Director of Clinical Operations is responsible for supervising and directing the clinical support staff, development and enforcement of clinic policies and procedures, and other operational and clinical support activities, including but not limited to call center activity, staff schedules and clinical inventory.
Responsibilities
• Provide training, mentoring and evaluation of front-line administrative and clinical support staff to accomplish goals, establishing clear work standards and expectations.
• Participate in the development and implementation of processes for workflow, logistics and customer service to improve clinic operations and ensure a positive and seamless patient care delivery system.
• Work directly with the Director of Clinic Finances Executive Assistant Dean for Clinical Affairs and the Assistant Vice President of Finance & Operations to ensure clinical personnel are trained and managed in the policies and procedures needed in the front-end process of the revenue cycle.
• Support the leadership team with operational processes related to patient care, compliance/regulations, and updates to patient policies and consent forms.
• Manage in tandem with the Executive Assistant Dean for Clinical Affairs and the Director of Clinical Education the schedules of administrative and clinical staff, faculty and students.
• Prepare regular patient recruitment reports for leadership, including visits, new patients, recalls, dismissed patients and others as requested.
• Participate as a member of the Quality Assurance Committee.